How can we help you?
- What's Ploom?
- Why choose ploom X Advanced? | FAQ | Ploom [Country]
- Does it mean that ploom X Advanced is safer than cigarettes?
- Is Ploom advanced a vape or a cigarette?| FAQ | Ploom [Country]
- What are [Brand] tobacco sticks? | FAQ | Ploom [Country]
- What are heated tobacco products? | FAQ | Ploom [Country]
- What's ActivBlend? | FAQ | Ploom [Country]
- What's HeatFlow? | FAQ | Ploom [Country]
- Does ploom X Advanced produce smoke? | FAQ | Ploom [Country]
- What does ploom X Advanced smell like? | FAQ | Ploom [Country]
- Does ploom X Advanced produce ash? | FAQ | Ploom [Country]
- Can you take Ploom X on a plane?
- Can I take Ploom X and [brand] tobacco sticks abroad?
- What's the difference between ploom X Advanced and other products?
- How do I get rid of my used tobacco sticks?
- What's Ploom?
- How do I use ploom X Advanced? | FAQ | Ploom [Country]
- How do I clean ploom X Advanced? | FAQ | Ploom [Country]
- How do I charge ploom X Advanced? | FAQ | Ploom [Country]
- Is Ploom X waterproof?
- Where can I find my ploom X Advanced registration code?
- How do I set up the ploom X Advanced manual lock?
- How do I remove the ploom X Advanced manual lock?
- How does the Ploom X front panel work?
- Where can I use Ploom X?
- How many sessions can I have in a row?
- Where's the button on Ploom X?
- What happens if I remove the front panel while using my Ploom X device?
- How do I stop a session?
- How long do they take to cool down?
- When should I lock Ploom X?
- My ploom X Advanced isn't working. What should I do?
- My ploom X Advanced isn't charging. What should I do?
- How long will it take to charge my ploom X Advanced fully?
- How long will it take to charge my ploom X Advanced fully?
- How do I reset my ploom X Advanced? | FAQ | Ploom [Country]
- Does Ploom X Advanced look different to Ploom X?
- Do [BRAND] sticks taste different with Ploom X Advanced?
- Can I use [BRAND] sticks developed for Ploom X with Ploom X Advanced?
- Are Ploom X accessories compatible with Ploom X Advanced?
- Can I try Ploom X Advanced for free like Ploom X?
- Can I continue using my Ploom X Device?
- What kind of tobacco blend is in my tobacco sticks?
- Why isn't there an expiry date on my tobacco sticks?
- Differences between heated tobacco sticks and cigarettes
- Do tobacco sticks have propylene glycol in them?
- Do tobacco sticks produce tar?
- Can I use Ploom tobacco sticks with other heated tobacco products?
- Can I use other tobacco sticks or cigarettes with my Ploom X?
- When should I replace my tobacco stick?
- How long does a session last?
- If a stick breaks and gets stuck, how do I get it out?
- My tobacco stick fits better when I push it deep into the heating chamber. Will this damage my Ploom X?
- When I use Ploom X, the tobacco stick is moving. Is this normal?
- Can I buy accessories for ploom X Advanced? | FAQ | Ploom [Country]
- Can I buy accessories for ploom X Advanced? | FAQ | Ploom [Country]
- What can I fit in a ploom X Advanced carry case?
- Do you deliver outside the [Country]? | FAQ | Ploom [Country]
- Which delivery service do you use?
- Where is my order? | FAQ | Ploom [Country]
- How long does it take to ship my ploom X Advanced? | FAQ | Ploom [Country]
- How do I cancel my order?| FAQ | Ploom [Country]
- If I cancel my order, will you refund me? | FAQ | Ploom [Country]
- How do I cancel my order?| FAQ | Ploom [Country]
- How do I get in touch with the Ploom Care team?
- What can the Ploom care team help with?
- Why do I need to verify my age? | FAQ | Ploom [Country]
- When will I need to verify my age? | FAQ | Ploom [Country]
- What happens if I can't verify my age online? | Ploom [Country]
- I've forgotten my login details. What do I do?
- How do I register my ploom X Advanced? | FAQ | Ploom [Country]
- Why do I need to register my ploom X Advanced? | FAQ | Ploom [Country]
- Can I register multiple ploom X Advanced devices? | FAQ | Ploom [Country]
- Where can I find my ploom X Advanced serial number?
- Does ploom X Advanced have a warranty? | FAQ | Ploom [Country]
- How long is my warranty? | FAQ | Ploom [Country]
- How do I claim against my warranty? | FAQ | Ploom [Country]
- If I need a replacement ploom X Advanced, will my warranty reset?
- How does the ploom X Advanced extended trial work?
- How do I start the Ploom X free trial?
- What will I get in my trial bundle? | FAQ | Ploom [Country]
- What happens at the end of my ploom X Advanced extended trial?
- When trial ends, how to return my ploom X Advanced?
- If I return my ploom X Advanced, can I have an extended trial later?
- What's Ploom's 'Refer a Friend'? | FAQ | Ploom [Country]
- Where can I find my referral code? | FAQ | Ploom [Country]
- How can I share my referral code? | FAQ | Ploom [Country]
- What is the Heated Tobacco Characterizing Flavor Ban?
- What countries are impacted by the Characterizing Flavor Ban?
- Can I still purchase heated tobacco ?
- What [BRAND] tobacco stick options will I be able to choose from?
- How does the new Flavor Ban impact my Ploom experience?
- What is the difference between the old sticks portfolio and the updated one?
